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Privacy Policy

This privacy policy explains how BEVERLY & COMPANY (“we” or “us”) collects, uses, and discloses personal information about our customers, prospective customers, and visitors to our website at http://www.johnandmarena.com. This Privacy Policy includes and incorporates by reference the California Privacy Addendum (below). By using our Website (as defined below), you accept and consent to the practices described in the Privacy Policy.

This Privacy Policy applies to information we collect when you interact with us in person or online via our website. It does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (such as advertising) that may link to or be accessible from or on our Website. By interacting with us online, you are accepting the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not interact with us online or use our Website. This policy may change from time to time. Your continued interaction with us online after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. What Information About Customers Do We Gather?

The information we learn from customers helps us personalize and continually improve your experience on our Website. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Website or give us in any other way, which might include your name, username, password, email address, physical address, billing address, phone number, fax number, employer name, other demographic information (e.g., gender, age range), and social media information (e.g., username, profile picture). In some cases, we may also collect information you provide about others, such as if you provide information about members of your household. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.

SMS messaging specifics: in addition to the above, when you opt-in to our SMS messaging service, we collect your mobile phone number and any other information you provide us during the opt-in process. This information is used to send text messages regarding our products, services, and promotions.

By using our SMS service, you agree to receive text messages from us, which may be sent by an automated system. You can opt-out of receiving text messages at any time by replying STOP to our message.

Information We Collect Automatically: We automatically collect and store certain types of information whenever you interact with our Website, emails, or advertisements and other content such as searches completed, properties viewed, properties saved, searches saved, emails opened, and login history. Like many websites, we and our service providers may use cookies, web beacons, and other technologies to collect such information, which may include but is not limited to the type of browser/device/hardware you use, access times, pages viewed, your IP address, and any referring links through which you access our Website.

Information from Other Sources: We might receive information about you from other sources and add it to information we collect about you.

2. How Are Cookies Used?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide personalized advertisements on other websites and storage of preferences between visits. For example, we use tracking features from services such as Google AdSense, Google AdWords, and Bing Ads that set a cookie in your browser when you visit our Website or click on one of our advertisements. We also use certain features of Google Analytics to collect data about web traffic, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, and Google Analytics Demographics and Interest Reporting.

Most web browsers are set to accept cookies by default. If you prefer, you can usually prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, or disable cookies altogether through the browser’s Help feature. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. For more information about disabling Flash cookies, see http://www.adobe.com/products/flashplayer/security. Because cookies allow you to take advantage of some of our Website’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to use our products and services that require you to sign in to an online account.

3. How Do We Respond to Do Not Track Signals ?

Many web browsers support Do Not Track technology, which allows you to automatically transmit a Do Not Track signal or preference to websites you visit indicating that you do not wish to be tracked. We do not currently respond to Do Not Track browser settings or signals on our Website. For more information about “Do Not Track,” please visit https://www.allaboutdnt.com.

4. How Does our Website Use the Information It Receives?

We may use information about you for various purposes, including, but not limited to, the following:

  • Presenting our Website and its contents to you;
  • Providing you with information, products, or services that you request from us
  • Processing your requests and sending you related information and confirmations;
  • Managing your account(s) and sending you updates, security alerts, and support and administrative messages;
  • Communicating with you via social media platforms;
  • Personalizing your online experience and providing advertisements, content, or features that match your profile and interests
  • Monitoring and analyzing trends, usage, and activities;
  • Administering sweepstakes, contests, promotions, and surveys;
  • Legal compliance (e.g., assisting law enforcement and responding to legal/regulatory inquiries);
  • In any other way we may describe when you provide the information; and
  • For any other purpose with your consent.
  • Sending you SMS messages

We may also use your information to communicate with you about products, services, offers, promotions, rewards, and events that may be of interest to you. If you prefer to opt out of such communications, you can do so at any time by contacting our company. You can opt-out of receiving text messages at any time by replying STOP to our message.

5. How Do We Share the Information We Receive?

We share customer information as described below.

Aggregated or De-Identified Information: We may disclose aggregated information about our customers, and information that does not identify any individual, without restriction.

Affiliated Businesses: We work closely with affiliates that follow practices at least as protective as those described in this Privacy Policy.

Third-Party Service Providers: We are committed to protecting your privacy and maintaining the trust you place in us. We do not share, sell, rent, or trade any consumer data, including any personal information or opt-in information, with third parties for marketing purposes or any other reason unrelated to the services we provide. Your information is only used for the specific purposes for which it was collected and in compliance with applicable privacy laws.

Business Transfers: As we continue to develop our business, we might sell or otherwise transfer certain of our assets including to international partners. In such transactions, customer information generally is one of the transferred business assets, and you agree that your information may be transferred in these circumstances; however, information about you remains subject to the promises made in any pre-existing Privacy Policy (unless you consent otherwise).

Protection of Company and Others: We release account and other personal information when we believe release is appropriate to comply with the law, to enforce or apply our Terms of Use and other agreements, to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets, or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

With Your Consent: We may also share information about you in other ways and for other purposes, with your consent.

6. How Secure Is Information About Me?

We use industry standard practices to protect your personal information, including use of Transport Layer Security (TLS), which protects the data transmitted between you and our Website.

Unfortunately, no website, database, or system is completely secure, and we cannot guarantee the security of your personal information. It is important for you to protect against unauthorized access to your account and to your computer. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Be sure to sign out of your account when you are finished using a shared computer. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Website.

7. What Should I Know About Third-Party Advertisers and Links to Other Websites?

Our Website might include third-party advertising and links to other websites. When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. What About Social Media Platforms and Plugins?

We may interact with you on multiple social media platforms (e.g., Instagram, Twitter, Snapchat, Facebook). If you contact us or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the privacy policy of the social media platform you use. We may display targeted advertisements to you through social media platforms. See the policies of each social media platform for additional information about these types of ads.

9. What Options Do I Have Related to Information About Me?

We strive to provide you with choices regarding the personal information you provide to us.

We have created mechanisms to provide you with the following control over your information:

Online Account Information

You may update, correct, or deactivate your online account at any time by logging into your account and navigating to the applicable page.

If you choose to deactivate your online account, please note that we may retain certain information about you for legitimate business purposes or as required by law.

Promotional Communications

If you do not wish to receive promotional communications from us, you can opt out of such communications at any time by following the instructions provided in those communications or contacting us via email or phone.

Unless otherwise provided by law, this opt out does not apply to information you provide to us or we send to you as a result of a service experience or other interaction you have with us.

Cookies

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible to you or not function properly.

Are Children Allowed to Use our Website?

If you are under 18, you may use our Website only with the involvement of a parent or guardian.

We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.

If we learn we have collected or received personal information from a child under the age of 13 without verification of consent of the child’s parent or guardian, we will delete that information.

We do not sell products or services for purchase by children.

California Privacy Rights

If you are a California resident, please see our California Privacy Addendum (below), which describes certain rights that you may have under the California Consumer Privacy Act (CCPA) and other California statutes.

Canada Anti-Spam Law (CASL) Notice

If you are in Canada, please note that by providing an email address to us on our Website or by any other means, you provide express consent to receive emails from us or from our clients.

10. What About Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our Website.

11. Contact Us

If you have any questions regarding this privacy policy or our use of your information, please contact us at

BEVERLY & COMPANY
Address:
2535 TOWNSGATE RD, SUITE 101
WESTLAKE VILLAGE, CA91361
Phone: 805.300.1337
Website: Contact Form

Contact

 

What our clients are saying  

When I began the task of preparing my home for sale, I was overwhelmed. I invited John and Marena Murray over to guide me. They are long-time friends and real estate agents. They kindly dismissed most of my ideas as unnecessary expenditures and directed my attention to what truly mattered. I decided to turn the sale of my home over to them and asked them to represent me—the best decision I made. The Murrays took care of everything. John found contractors for needed repairs and painting, while Marena chose paint and carpet colors and helped stage the house for showings. Then they really got to work. The photographer and virtual tour creator were so good that they almost outdid reality. Their pre-market work generated a frenzy of interest. We moved on to escrow with their recommended provider, who was perfect in every detail—as was their brokerage. No one has ever had an easier, better, more perfect home sale than I did, and it was all thanks to John and Marena Murray.

 

~ Bill C.

The go-to team in real estate! Having just completed the purchase of an absolutely lovely home with the incredible help of John and Marena Murray, Melissa and I feel compelled to share our exceptional experience. John and Marena are true professionals. They know the business, the market, and what both buyers and sellers are looking for. They invest time and care into every transaction, and it shows—they certainly did with us. If you're ever looking to buy or sell, we strongly urge you to work with this amazing team. On top of that, John and Marena are genuinely kind, caring people—both professionally and personally. Good people to know and call friends.

 

~ John I. & Melissa H.

When I asked John and Marena Murray to list my home, I knew I had found the best. Their knowledge of the real estate market is unsurpassed. They created a marketing plan that resulted in my home selling during the first weekend on the market—and at a record price! John and Marena were with me every step of the way: preparing the home for sale, explaining the escrow process, navigating real estate documents, and answering all my questions. Their friendly, professional manner was both comforting and greatly appreciated. Selling a home is a big decision. You need the best—that's why I chose John and Marena.

 

~ Nina M.

Give a job to experts, and the results are usually outstanding. John and Marena Murray—Real Estate Agents Extraordinaire—were our guiding lights when we decided to sell the home we had loved for 10 years. We gave John and Marena the task, and they delivered a record-breaking sale just one week after listing. Working with them was a joy, and we couldn’t be happier with the outcome. Need experts? Call John and Marena! They will serve you well.

 

~ Art & Debbie H.

John and Marena Murray are the best real estate agents we have ever worked with. We described our desired type of home and neighborhood and asked them to find it for us. They worked diligently and patiently for months, showing us many properties—even though we lived in San Francisco the entire time. It took countless phone calls, on-camera sessions, and Zoom meetings. In the end, they found the perfect match for us. After we visited and made our offer, John and Marena handled the negotiations expertly and carried out the rest of the transaction flawlessly—electronically, as is often necessary today. It is our pleasure to highly recommend John and Marena as professional, experienced, and exceptionally friendly real estate agents.

 

~ Gene & Georgia K.

It was our great pleasure to work with John and Marena Murray when we purchased a lovely home in Westlake Village. Due to a family situation, we decided to sell it just nine months later, and we asked John and Marena to represent us again. In their highly professional manner, they staged the home, hired a photographer to create a virtual tour—including an aerial view captured by drone—and utilized the latest technologies to present the property in the most attractive way possible. John and Marena also guided us through preparing all the necessary seller documents. As a result of their diligent work and friendly approach with potential buyers, we received a full-price offer within several days and accepted it. They handled the sale to the buyers’ complete satisfaction, and we closed just 30 days after listing. In short, John and Marena did a stellar job. We can't say enough good things about their work. They are simply the best.

 

~ Gene & Georgia K.

John and Marena Murray are not your average real estate agents—they are extraordinary individuals who have exceeded all my expectations. With over 30 years of personal experience in the industry, I can spot agents driven solely by greed and those who prioritize their own pockets over their clients' well-being. John and Marena are a refreshing exception. They are trustworthy individuals who genuinely prioritize your best interests above all else. John and Marena are an absolute pleasure to work with, thanks to their unwavering commitment to transparency and attention to detail. Never once did I feel left in the dark or experience any concerns slipping through the cracks. Their responsiveness was simply remarkable, with no calls or texts left unanswered—even during evenings and weekends. I've enthusiastically recommended John and Marena to numerous friends, and I am already speaking to them about potential future transactions.

 

~ Fred K.

I was introduced to John and Marena Murray in a dual agent representation arrangement, and I couldn't be happier with how things turned out. Having never purchased a home before, I entered the arrangement with lots of uncertainty. John and Marena were efficient, informative, professional, and made me feel that my interests were being protected. The entire process went very smoothly. Even small hiccups around homeowners insurance were not a problem thanks to John and Marena’s referral. I would happily recommend them to my closest friends, and I am looking forward to being one of their neighbors as well.

 

~ Rebekkah S.

was the trustee of the trust selling my mother's home of 35 years. I was amazed at how much time John and Marena Murray spent explaining every aspect of selling my mother’s home in these challenging market conditions. They were always easy to contact, and I always knew they were willing to answer all of my questions, no matter how much time it took. Obviously John and Marena have other clients, but they made me feel as though I was their only one. I would refer John and Marena to anyone buying or selling a home because they are trustworthy, honest, and clearly care about their clients.

 

~ Carl V.

We chose John and Marena to list our mother’s long-time family home in Westlake Village because they know the neighborhood, its residents, and they care about the community. What we didn’t realize was just how thoughtful and caring they are—not only as professionals but also as human beings. Ours was an emotional circumstance, having lost our dear mother, so we relied on John and Marena to navigate us through the seven offers the property garnered. What they gave us was sound and solid counsel, delivered in a calm and caring manner, with their diligence and admirable work ethic on full display. In a way, they became our family, too. My sisters and I are grateful to the Murrays for their wisdom, their experience, and their deep kindness in getting our mother’s home sold to the right buyer at the right price. And most of all, we are blessed now to call them our friends.

 

~ Cheryl A.

John and Marena Murray have been my trusted advisors for my rental property for years. When I decided to sell my house, I had no hesitation in reaching out to them. Their guidance was invaluable, providing me with insightful advice and thorough market analysis. John and Marena connected me with their top partners for marketing, escrow, and title. Thanks to John and Marena’s expertise, my house sold in just 5 days, achieving $50,000 over the asking price and closing escrow in 17 days. Their extensive experience and strategic negotiation skills were crucial in securing the best price for my home. Moreover, their ability to read potential buyers helped me select the right one. John and Marena Murray played an essential role in this incredible outcome. I highly recommend them as your next Realtors.

 

~ Hidi L.

I was referred to John and Marena Murray by a mutual friend. Given the personal referral, I thought, why not have a phone call and see from there? John and Marena quickly set up a call with me, answered my preliminary questions, and then, at each step of the process, provided answers to my many (oh so many!) questions. With the highly competitive market, John and Marena were incredibly patient as offer after offer didn’t work out for me. They kept saying, “We will find the right one, don’t settle for something that isn’t right—you will find the right one.” John and Marena weren’t pushy; they kept encouraging me and stuck it out with me for over a year. Finally, I found a house that felt right during the preliminary viewing. Unfortunately, it didn’t work out initially and I was incredibly bummed—but fate brought that house back around, and ultimately I closed on a house that was meant for me. Slowly, I am turning that house into my home. Thanks, John and Marena!

 

~ Sonia S.

Selling my late mother’s home was a challenging process—especially since my sister and I both lived out of the area—but John and Marena Murray made it far more manageable with their professionalism and expertise. Even though I’m a licensed real estate broker, I truly appreciated having experienced agents I could rely on to manage the details and keep everything on track. They listed the property off-market and quickly secured a full-price offer through their strong network. Their guidance was consistently helpful, from recommending reliable estate sale professionals to connecting us with a great cleaning crew and preparing the home for showings. Their negotiation skills and ability to keep the escrow process on track were particularly impressive. I felt informed and well-supported every step of the way. I would confidently recommend John and Marena to anyone looking for knowledgeable, efficient, and trustworthy real estate professionals.

 

~ Marc B.

Lucky me! I had been thinking about moving but wasn’t sure when. I casually mentioned to John and Marena Murray that I might be ready to sell soon—and they quickly found several interested buyers. Thanks to their strong network, my home sold off-market—no listing required! John and Marena guided me through every step, from preparing for inspection to cleanup and handling all the paperwork. They made the entire process smooth and stress-free. I’m so grateful for their help. Thank you, John and Marena!

 

~ Dorothy T.

As out-of-state buyers from New Jersey, navigating the California real estate market felt daunting—until we connected with John and Marena Murray. From the beginning, we were clear: we didn’t want to feel pressured into making offers or bidding over asking—and they respected that completely. Over 18 months, they remained patient, responsive, and enthusiastic. They offered honest valuations when asked and truly listened to what we wanted. When we finally found our dream home, it checked every box we had discussed—and John echoed everything my wife had said, showing that he had been listening all along. Together, we crafted an offer that reflected our commitment. John and Marena guided us through the process with care, professionalism, and deep market knowledge. We’re now happily settled in our California home, and we’re incredibly grateful to have had such trustworthy, dedicated agents by our side. We highly recommend John and Marena!

 

~ Troy & Jeri G.

I have known John and Marena Murray for over 20 years, and we have completed numerous real estate transactions together. They recently represented me in the purchase of a home, and once again, their knowledge and experience proved invaluable. As an active real estate investor, I have worked with many real estate professionals, and John and Marena truly stand out. I have been extremely impressed with their market knowledge, negotiating skills, communication, and access to off-market opportunities. I would highly recommend them to anyone looking to buy, sell, or invest in real estate.

 

~ Gary C.

I am not certain which is a more daunting task—selling your home or buying a house. And when you are doing both, it is essential that you have the very best support team guiding you—the very best Realtors. John and Marena Murray worked tirelessly to find exactly the home we were looking for and guided me through the myriad of paperwork that is escrow. They continued working with me in selling my home, which necessitated a short escrow and making all necessary changes for the sale in a timely manner. The reality is that the house attracted many buyers, received multiple offers, and sold above the listing price without ever having an open house. John and Marena’s business acumen, rapport with all individuals involved in these sales, and their incredible empathy with me as a stressed buyer/seller are truly exceptional and greatly appreciated. You simply cannot find two more honest, dedicated, and experienced Realtors. The fact that they are wonderful human beings is the icing on the cake.

 

~ Carlyn S.

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